Policy

*All of our Manicures & Pedicures are one dollar per minute. For example: A Spa Manicure is $45.00 for 45 minutes, and a Spa Pedicure is $65.00 for 65 minutes.

*If your manicure and/ or pedicure time was rushed and shorter than it should have been, please contact the Front Desk Staff for a $20 Gift Card for any Mani/Pedi

*If your Technicians did not open a new implement pouch, then their equipment is not properly sanitized. Please contact the Front Desk Staff to receive $10 Gift Card

*We are not responsible for lost or damaged personal belongings.

*If children (under 15 years old) are receiving a service, guardians are asked to specify which service they are to receive.

*It is the guardian's responsibilities to pay for any additional services.

*All of our services are guaranteed. If for any reason you are not satisfied with our service, we must be notified on the original day of service. Please provide your original receipt and we will re-perform the service within three days (seven days for artificial nails).

*We will not make any exception to our policy. Our prices are available in our brochure. Please examine the prices carefully before receiving any service.

* If you agree to upgrade or add more services as suggested by the Technician or Staff, it is your responsibility to pay for those changes.

*We will not be held responsible for allergic reactions or burning due to waxing services performed on customers who are using any acne treatment and/or have sensitive skin.

*A 5% discount will be provided to students or active-duty military personnel and their spouses. This offer cannot be combined.

Please present your student, military ID card as you check out.

*We greatly appreciate your business! If you have any concerns, complaints, or comments, please do not hesitate to consult our Front Desk Staff so they may serve you better in the future. We always welcome compliments and praises. If you have any complaints or questions please feel free to contact (703)-209-7813, text message only. We will contact you as soon as possible.

*Complimentary Beverages are Available for Customers with Services (water, lip-ton, green tea, juices, coffee, milk-coffee).

*Must present receipt for any guaranteed services.

*All Technicians are required to adhere to the treatment time limits.

*Our list of treatments and associated prices are available in our brochure. Please consult with the Technician to confirm agreement on expected treatment and price before receiving or adding any service. Once a service is provided it will be charged and the client is responsible for payment.

*All of our services are guaranteed. If for any reason you are not satisfied with our service, we must be notified on the original day of service. Please provide your original receipt and we will re-perform the service within three days (seven days for artificial nails).

*No cash refund will be provided for services paid for with a certificate.

*We are not responsible for lost or damaged personal belongings.

*If children (under 15 years old) are receiving a service, guardians are asked to specify which service they are to receive.

*It is the guardian's responsibilities to pay for any additional services.

*Technicians are required to open a new sanitized implement pouch for each treatment.

*We will not be held responsible for allergic reactions or burning due to waxing services performed on customers who are using any acne treatment and/or have sensitive skin.

*A 5% discount will be provided to students or active-duty military personnel and their spouses. Please present your student, military or dependent ID card at check out. This offer cannot be combined.

*We greatly appreciate your business! We welcome feedback on our service and the Technicians performance and encourage our clients to notify the Front Desk Staff before leaving the Spa with any concerns to give us the opportunity to resolve the issue or offer a Gift Certificate for any Mani/Pedi treatment on your next visit. We also welcome compliments and praises.

*If you prefer to send your feedback please feel free to contact (703)-209-7813, text message only or via email at info@angelaheavenly.com. We will contact you as soon as possible.

*COMPLIMENTARY SNACKS AND BEVERAGES ARE AVAILABLE FOR ALL CUSTOMERS (water, lipton, green tea, juices, coffee, milk-coffee)

*We will not make any exception to our policy.